Privacy Policy

Last Updated: June 2026

At ROVIQO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

You may provide information such as:

  • Full Name
  • Email Address
  • Shipping Address
  • Billing Address
  • Phone Number
  • Payment Information (processed securely through our payment providers)

Order Information

We collect information related to your purchases, including:

  • Products ordered
  • Order history
  • Shipping preferences
  • Transaction details

Device Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Source

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Comply with legal obligations

With your consent where required by law, we may also send promotional emails about new products, offers, and updates. You can unsubscribe at any time.

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. Payment Security

We do not store your full credit or debit card information.

Payments are processed securely through trusted third-party payment providers that use industry-standard encryption and security measures.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Analytics providers
  • Customer support services

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we strive to safeguard your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer service
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal obligations
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

ROVIQO Customer Support

Email: shoproviqo@gmail.com

We aim to respond to privacy-related inquiries within 24–48 business hours.

Thank you for trusting ROVIQO. Protecting your privacy and providing a secure shopping experience are important to us.